How to Raise a Complaint With Us

Last updated: October 2026

We want every homeowner who reaches Relativefacing Pest Control to be treated fairly and honestly. If something went wrong, please tell us. This page explains how to raise a complaint and what happens afterward. It is a general template and is not legal advice.

What You Can Tell Us About

You can contact us about:

• Your experience when calling or contacting Relativefacing Pest Control
• The way your personal information was handled
• Anything on this website that seems unclear or wrong
• The conduct of a provider we connected you with

If the Problem Is With a Provider

Providers in our network are independent businesses. They are responsible for their own estimates, pricing, products, work and customer service. If you have a problem with work done in your home, the usual first step is to raise it with the provider directly and keep a written record.

We still want to hear about it. Feedback about providers helps us keep our network honest, and providers who repeatedly fall short of our expectations may be removed. Please keep in mind that Relativefacing Pest Control cannot settle contract disputes, refund money for a provider's work or make decisions for a provider.

If your concern is about how a pesticide was applied, you may also contact the agency that regulates pest control in Oklahoma.

Sending Your Complaint

Email contact@relativefacing.garden and include:

• Your name and the easiest way to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you would like

After You Write

We will confirm by email that we received your complaint, usually within a few business days. Next we look into what happened, which may include getting in touch with the provider. Then we reply with what we found and any steps we are taking.

If You Are Still Unhappy

If our reply does not satisfy you, answer it and ask us to look again. You may also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau.

Contact

Email: contact@relativefacing.garden